Privacy Policy

Your personal information and assets are our highest priority. We are fully committed to safeguarding them.

Bluerock Monvex collects and stores information essential to your trading activity. How this data is collected and stored is outlined in the Privacy Policy below.

The following principles underpin our policy:

• To ensure complete transparency about how we collect and store your personal information:

Our aim is to make it clear how we collect and process your data, so you can make informed decisions. We follow strict guidelines and processes for handling information on this official website. Our policy explains the specific methods we use, providing clear, concrete details about how your data is used. You are in control.

We will provide timely updates whenever we determine you need to be informed. Transparency is essential to us.

Our trained team is on hand to answer any questions you may have about our processes, including our obligations under New Zealand law. Contact us at info@bluerock-monvex.com.

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper operation of Bluerock Monvex services and to connect trader-members with third-party trading platforms; to maintain and improve the functions and services of our official website; to safeguard our rights; and to comply with regulatory or other legal obligations. We may also process data as necessary to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Bluerock Monvex uses personal data.

• To access the essential tools you need to protect your personal data and exercise your rights:

You can contact us at any time to access your personal information. We can update or delete it on request, and we can transfer your data to you or to a nominated third party. We offer this support so you can better exercise your rights to privacy and control over your information.

• Safeguard your personal information:

We employ bank‑grade security across our systems. While no system can be guaranteed 100% secure, we’re continually upgrading our protections and strengthening the safeguards we already have in place.

We maintain a comprehensive privacy policy and uphold the highest standards of security.

1. The Scope?

This policy sets out our procedures for collecting, processing, and sharing data relating to natural persons.

The terms of our policy apply to all identifiable natural persons. This includes anyone who can be, or has already been, identified in connection with data entrusted to us, or data we can access and/or combine.

As defined in the Privacy Policy, processing of data specifically refers to the storage, management, and organisation of personal data.

We do not knowingly collect information about individuals under 18, and we do not allow anyone under 18 to use our platform. If we discover a user or any data relating to a person under 18, we will delete that information immediately.

2. What personal information do we store?

When you register with us, we collect the personal information we need to enable you to use our services. Where required, we may also request additional details to verify your account ownership. To maintain and improve service quality, we collect and analyse information about how you use our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal information.

You are not obliged to share your data. However, if you choose not to, we may be unable to provide certain services, and your access to our platform may be limited.

4. What personal information do we collect? When you visit our official website, we may collect the following personal information:

We do not collect personally identifiable information. We do, however, record details such as your specific account activity, your IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language set for your account.

We collect and store only the personal information you choose to share with us when you use our service to connect with a third-party trading platform.

Personal data you have provided to third-party platforms may include your full name, address, phone number, and email address.

5. Why does the company collect my personal data, and is it legal for them to do so?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such activities comply with the relevant laws in New Zealand.

The company will not handle, process, or transmit your data except in compliance with the applicable laws of New Zealand. The legal grounds for this are as follows:

• You consent to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer that data to the relevant third-party trading platform. Your consent covers the processing of your personal data for one or more purposes.
• To improve its services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and support other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. In such cases, their use of your information will be governed by that company’s privacy policy. This may include multiple digital trading platforms.

To better serve our clients and enhance our overall services, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction—such as the sale of the company, seeking investment, or obtaining a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in accordance with applicable law and standard industry practice.

Cookies are small data files stored on your device when you visit our official website. We use them to collect information about your browsing behaviour and preferences, helping us personalise and enhance your experience. Cookies enable us to remember your settings and tailor our services accordingly. They also support site analytics and statistical reporting to guide strategic planning.

Generally, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends. These help the site recognise you when you return and make it easier for you to use the site.

Types of cookies:

We may use cookies as necessary and in line with their intended purpose:

Cookies are blocked or have been deleted

To delete or block cookies, make these changes in your browser settings. Follow the links below for step-by-step guidance for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will stop some site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer where required by local laws, regulations, or company policies.

Your personal data will be shared with third party trading platforms for 12 months, only at your request and discretion. When that 12-month period ends, and with your consent, the data will be shared for a further 12 months.

As part of our operations, we routinely review all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where necessary to deliver our services or for security reasons, we may transfer personal data to third countries (outside your home country) and to international organisations, using robust, verified security protocols. We operate to the highest data protection standards to safeguard your information and ensure you retain access to legal rights and remedies in all cases.

In the European Economic Area (EEA), all residents are protected by applicable data protection laws and safeguards.

• All data transfers are always carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
• All data transfers between public entities or authorities comply with Article 46(2). They are governed by a legally binding, enforceable agreement.
• Data transfers are conducted in accordance with the European Commission’s Standard Contractual Clauses, as set out in Article 46(2)(c) of the GDPR. You can read these Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected using the highest level of technical and organisational measures, in line with industry best-practice procedures. These measures help prevent the unlawful or accidental destruction, loss, or alteration of that data.

While we follow best-practice and legally mandated procedures for data protection, it is not possible to guarantee that your personal data will always remain completely error-free. Accordingly, we cannot be held liable for any disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes situations beyond our control, such as transmission errors, unauthorised third-party access, or similar causes.

If we receive a legally binding request from regulators or other legal authorities, we may be required to disclose your personal data to them. Once disclosed to comply with the law, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal information, may be intercepted and cannot be guaranteed to be completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may find links that take you to third-party applications and websites outside our official website. These parties are not our affiliates and are not under the company's control, and our privacy policy does not apply to them. They maintain their own policies and procedures for collecting and processing personal information, and we are not responsible for their practices. Please use these links at your own discretion.

Before sharing any personal information, always read the privacy policy of the company or service on its official website. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to provide should be submitted directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will provide notice of any changes via our official website and other appropriate channels. The updated version of the privacy policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights regarding your personal data

You have full control and the final say over how we use your personal data, including verifying its accuracy, correcting any errors, and choosing to delete it or restrict the scope and nature of our processing.

This page provides information relevant to EEA residents:

Your personal data is protected under the rights set out herein. You can exercise those rights at any time by emailing the address below.

Accessing Your Rights

If the personal data you’ve provided is accurate, you can access it at any time. Any personal data we process is accessible to us and therefore verifiable.

You can request your personal data at any time for verification, and we will provide it to you in electronic format. If you ask for additional copies of the data we process, beyond the initial copy, a reasonable fee may apply.

Rights granted by law and under our Privacy Policy must not encroach on the rights of others. The company may refuse or restrict access to personal information if providing it would compromise the rights and freedoms of others.

Right to Rectify Errors

You or the Company may correct any errors in your personal information, whether due to omissions or inaccurate details, to ensure proper processing.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances. 1) If your personal data has been processed without your consent or outside legal boundaries. 2) If you ask us to remove your data and the Company has no legal obligation to retain it. 3) If you withdraw your consent to our processing, even where it is lawful and within our legitimate interests or those of a third-party provider. 4) If we are required by law to delete your data.

The right to deletion may be overridden by legal obligations under EU or Member State law. The same applies where data is required for the exercise of or defence against legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be restricted if you believe it is inaccurate.

If you request that we restrict the use of your personal data, we will delete it unless one of the following applies: 1) deletion is prevented by law in the European Union or any Member State; 2) with your consent, retention is required to establish, exercise, or defend legal claims; 3) retention is necessary to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented to its collection and it is processed by automated systems.

You have the right to request that we transfer your personal data to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data deleted. It does not apply where doing so would infringe the rights or freedoms of another individual.

Right to challenge the processing of your data

While the Company may process data to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to such processing and request that it stop. This does not apply where there is a compelling legal need to continue, including for the establishment, exercise, or defence of legal claims. In these circumstances, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for direct marketing purposes.

Your Right to Decline or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retroactively to processing carried out before your withdrawal.

If you’re dissatisfied for any reason, you’re entitled to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, each European Union Member State has appointed regulatory and supervisory authorities for this purpose. You may lodge a complaint with the relevant authority at your discretion.

Section 13 sets out the circumstances where your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request regarding your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically at no cost, unless doing so would contravene the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or decline requests that are frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if we have reasonable doubt about the identity of the person requesting personal data, for data protection and security purposes.